Privacy Policy

Retention and Use of Personal Information

Dr. Carol Ann Conrad, EdD, PLLC respects your ability to make informed choices about the collection and use of your personal information. When you access this website, some information—such as the site that referred you to couplefamilyinstitute.com, your IP address and your email address—may be automatically collected as part of the operation of this website. Dr. Carol Ann Conrad, EdD, PLLC makes every reasonable effort to protect the information stored in our databases, but cannot guarantee complete freedom from risk and will not be liable for inadvertent disclosures of personal information that result from circumstances beyond the firm’s reasonable control, such as hacking or other malicious attacks on the security of this website.

Any personal information, as may from time to time be collected from this website, such as when you order or register on the site, subscribe to a newsletter, or fill out the contact form, is stored indefinitely.

Dr. Carol Ann Conrad, EdD, PLLC does not share information with other companies and does not sell client information. If the practice is ever transferred to a successor, client records would be handled only as required by law and professional record-keeping rules, and mobile phone numbers and text-message consent would never be transferred for marketing purposes. In addition, we may provide information to website hosting partners and other entities who assist us in operating our website and conducting our business. Any personal information we collect is used only to respond to you, provide and schedule services, handle billing, and improve this website. We do not use it for marketing texts, and we do not sell or rent it.

If you opt in, such as for newsletter or email services, we may, from time to time, notify you of information that may be of interest to you.

Occasionally, we may include or offer third-party products or services on our website. These third-party sites are responsible for their own privacy policies.

We also reserve the right to (a) disclose any such personal information if required to do so by law; or in good faith believe that such action is reasonably necessary to comply with legal process, response to claims, or to protect the rights, property or safety of our firm, employees, clients or the public. We never sell personal information. If the practice is ever sold or closed, client records would be transferred only as required by law and professional record-keeping rules.

Communications

In addition, if you would like to receive promotional information from Dr. Carol Ann Conrad, EdD, PLLC, you may contact us at (319) 601-7078.

Text Messages (SMS)

If you call our practice line, (319) 601-7078, we may text you only the information you asked for: a link to our screening form, a link to our client portal, or information about our Healing Together program. We do not send marketing texts. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS terms. Questions: (319) 601-7078 or admin@healingtogetherbw.com.

Children

It is not our intention to collect personal information from anyone under 18 years of age. If you are under 18, you should not enter information on this website.

Questions or Notifications

If at any time you believe that Dr. Carol Ann Conrad, EdD, PLLC has not followed the above policy, please let us know by contacting us at (319) 601-7078 and we will make reasonable efforts to identify and correct any problem.

Limitations

It is Dr. Carol Ann Conrad, EdD, PLLC's intention that this privacy policy apply only to Dr. Carol Ann Conrad, EdD, PLLC's online data retention and collection activities. The policy does not apply to any offline practices of Dr. Carol Ann Conrad, EdD, PLLC.

Changes

Dr. Carol Ann Conrad, EdD, PLLC reserves the right to change the information on our website, including our privacy policy at any time. Any changes to our privacy policy will be posted on this website. We encourage you to review our website privacy policy and other terms of use each time you visit our website to ensure that you understand our current policy on collecting and using client information.