About The Couples and Family Institute of Tri-Cities

CFIT offers exceptional service to couples, families, and individuals utilizing effective, evidence-based treatment by highly skilled EFT therapists dedicated to growth, transformation, and healing for themselves and their clients. 

Our Philosophy Shift Your View of the World and Yourself

We hold positive regard for all human beings, regardless of race, sex, religious preference, socio-economic status, sexual orientation or gender identity. We assume the position that in the core of all human beings there is an innate desire to grow when safety is provided. Safety (physical, emotional, mental) is the North Star by which we navigate all interactions between and within the staff and clients of CFIT. 

Meeting Our Mission for Personal & Professional Growth

CFIT therapists are devoted and committed to both personal and professional growth—living and acting upon the principles of attachment and the humanistic perspective. Here's how we do it:

  • A Commitment to Ethics

    We commit to adherence to the ethical foundation of our profession with regard to the sacred trust of our clients. If we in any way fail in our duty to fulfill our goal for excellent service to our clients, we take responsibility for our part, offer an equitable solution, and seek to repair the relationship.

  • Collaboration & Communication

    Working in collaboration with each other, we create a safe space for learning and growth by resolving conflicts and maintaining open communication with one another. We give direct feedback to each other and maintain personal responsibility and accountability. We operate on the principles of kindness and forgiveness, including with ourselves and our own humanness. 

  • Positivity & Affirmations

    We maintain a positive environment by speaking to others, not about others. We give praise and/or support for effort and growth, asserting our needs and being gracious with each other. We work together as a team to achieve our mission and goal to transform the lives of our clients for the better. 

  • Constant Learning

    CFIT staff will receive continual training, supervision, and support for their positions. Therapists will receive supervision using the EFT model for couples, families, and individuals. Support staff will indicate when more support and training is needed to fulfill their role as an integral part of our institute. 

  • ICEEFT Certification

    All CFIT therapists are highly encouraged to become certified by the International Centre for Excellence in Emotionally Focused Therapy (ICEEFT). CFIT will cover the cost of training and ICEEFT certification. 

  • Excellence in Care & Compassion

    We provide excellent service to our clients from first contact on the phone or email to the very last contact. We seek to meet each client's needs in a positive, fair, and compassionate way. 


"HMT gave us a second chance, created the space each of us needed to work with each other again, and gave me the breathing room that I needed personally."

healed Client

"The HMT workshop reinforced the book and provided excellent video examples (behavioral examples) and the opportunity to discuss general partner dynamics as a group. Carol and the support therapists did a great job!"

A Happy Client

"Going through the HMT "process" has helped my husband and I communicate more effectively. Knowing what the demon dialogue does to us & how to stop our dance has been pivotal to us really letting each other in"

happy client

“Dr. Conrad is very professional and compassionate. We worked together as a team and she helped me heal in ways I never thought possible. As a result of therapy I am able to enjoy life to its fullest. I highly recommend Dr. Conrad.” 

A Satisfied Client

"We simply can’t recommend working with Dr. Carol enough! Our marriage had been struggling for a long time, and we went into counseling skeptical (but hopeful) that things could be different. After the Hold Me Tight workshop and hard work together with Carol, we are happier in our relationship, closer than we thought possible, and even better parents. We are eternally grateful to Dr. Carol and EFT; we know the tools we learned have saved our marriage!"

Hold Me Tight Couple

"Dr. Conrad was engaging and encouraging to us. she helped make the workshop a little easier to participate in. The topics at time were emotionally charging, but she was supportive."

refreshed client

"I think EVERY couple should do this!"

satisfied client

"If you are open, I guarantee you will learn how to create love and trust in this workshop!"

A happy client

The HMT was a great place to open up and really explore our relationship & feelings in a safe & encouraging environment."

Hold Me Tight Couple

"Well worth the time!"

A Satisfied Client

"HMT helped us find the core of our relationship difficulty."

Hold Me Tight Couple